Privacy Policy

1. Who we are

OurDomus Ltd (“OurDomus”, “we”, “us”) operates the property search platform at ourdomus.co.uk. We are registered in England & Wales. For data protection enquiries, contact us at privacy@ourdomus.co.uk.

2. What data we collect

• Account data — name, email address, and profile photo from Google sign-in or email/password registration.
• Search activity — your saved searches and property preferences to personalise results.
• Interaction data — reactions (👍 / 🤔 / 👎) and saves on listings.
• Household data — household name and member associations when you create or join a household.
• Usage analytics — anonymised page view and event data via Google Analytics 4.

3. How we use your data

• To provide and personalise the property search experience.
• To enable household collaboration features.
• To send transactional emails (account updates, household invitations).
• To improve the platform through aggregated usage analytics.

We do not sell your personal data to third parties.

4. Data retention

We retain your account data for as long as your account is active. You may request deletion at any time by emailing privacy@ourdomus.co.uk. Anonymised analytics data may be retained indefinitely.

5. Your rights

Under UK GDPR you have the right to access, rectify, erase, restrict processing of, and port your personal data. To exercise any right, contact privacy@ourdomus.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

6. Cookies

We use strictly necessary cookies for authentication and session management, and analytics cookies (Google Analytics 4) to understand how visitors use the site. You can opt out of analytics by using a browser extension such as the Google Analytics Opt-out Add-on.

7. Changes to this policy

We may update this policy from time to time. Material changes will be notified via the platform. Continued use of OurDomus after changes constitutes acceptance of the updated policy.